It’s never been tougher, as wholesalers aren’t just battling for your UK competition, but Alibaba and Amazon are coming to eat your lunch. Amazon Business in the US are selling over 20 million products online in 250 categories, and they have the UK B2B sector firmly in their sights.
For all Amazon's strengths - and financial clout - there are weaknesses in its current business offering. Existing wholesalers are specialists in their chosen sector and will have a deep knowledge of products, the market and their customers' specific needs, that Amazon simply cannot match. And this is unlikely to change anytime soon. Our recommendation to UK online wholesalers and distributors is to play to your strengths: excellent customer service.
It’s going to take three things for UK wholesalers to fight off the threat from Alibaba and Amazon – improved tech, intelligent data and better omnichannel customer service. We can help with all three.
The pure-play online retailer has a distinct advantage over omnichannel businesses; they are able to react quickly to market demands, they have the ability to change prices and promotions with speed, and get on-trend and seasonal items retailing with agility. However, competition from the high street is getting fierce – with many retailers making significant investments in eCommerce with the aim of providing a truly omnichannel experience.
Trust in Maginus to help you through your growing pains, after all, we help new and established retailers alike. Discover how we can provider a seamless shopping experience – wherever your customers want to buy.