Maginus OMS is a highly scalable, highly resilient back office solution, specifically designed for eCommerce, mail order and fulfilment businesses.
It provides all the functionality you need to support your eCommerce trading operation, from customer service through to warehouse management, procurement and finance.
Order Management Software from Maginus
Maginus has been working with leading eCommerce, wholesale distribution and retail companies for more than 20 years. We have implemented over 200 enterprise systems and they handled over 100m transactions last year, delivering over £16B of sales.
We’re just as committed to the stability of our back office implementations as we are to the quality and effectiveness of the front end user experience.
Omnichannel Customer Service
Your reputation for customer service excellence depends on the reliability of your fulfilment.Maginus OMS provides the perfect platform to enable you to deliver excellence in customer service with capabilities such as next-day delivery, click-and-collect, simple returns and online access to key account information.
It collects orders from all your online channels in real-time and combines them with orders entered directly by your call centre and sales reps. It processes payments and credit checks automatically and makes them available for picking and shipping in your warehouse and because your data is all stored in one place, you have all the information you need to be able to analyse your sales data and plan more effective marketing campaigns and promotions.
The Four Pillars Of OMS Functionality
Forrester Research cite 4 key capabilities as the pillars of a modern Order Management Solution (OMS) including: Distributed Order Management, Customer Service, Enterprise Inventory and Fulfilment. Maginus OMS possesses rich functionality in each of these areas, as you would expect from a solution that has been implemented in over 100 leading UK businesses.
Maginus OMS is Trusted by Leading Brands
Efficient Order Fulfilment
As well as integrating all sales channels, Maginus OMS provides all the tools you need in order to fulfil your orders efficiently. Maginus OMS includes warehouse management capabilities that make it possible to simultaneously manage inventory fulfilment processes for wholesale, direct-to-consumer and store replenishment.
To maximise the efficiency, it helps automate fulfilment by offering real-time shipping carrier integration, shipping label printing, and packing slips.
To ensure that you don't lose sales through stock-outs Maginus OMS suggests replenishment orders to your purchasing department to help them efficiently create purchase orders and transmit them to suppliers or transfer stock from distribution centres.
Cloud-based Order Management
Maginus OMS can be accessed from anywhere and it also comes with a suite of mobile apps that are available on a range of devices including smartphones and tablets and is available on all major platforms including Blackbery, Android, IoS and Windows 8.
Maginus OMS comes with a suite of mobile apps that are available on a range of devices and all major platforms including Blackbery, Android, IoS and Windows 8.
Improved Customer Service
By truly understanding your customers, which sales channels they use, which products they buy and their true lifetime value you can make your marketing campaigns and promotions better targeted and more effective.
Single View of Stock
Take control of your stock to ensure that you always give your customers accurate information, reduce stock outs and increase stock turn. Give everyone within your organisation access to stock status at a glance so they can make accurate promises to customers.
See your entire purchase history with suppliers and know precisely what you have in stock, what’s due in and when. Maginus OMS looks at stock availability, allocations and how fast you are selling to make replenishment suggestions to speed up procurement and avoid stock-outs.
Real Time Insight to Effectively Run Your Business
Integrated accounting software gives you real-time revenue and profit analysis. Our clear, easy-to-access reports show you where you’re making money (and where you aren’t) by SKU, channel and customer.
Efficient Logistics Across Channels
Because all of your sales channels are integrated into one system, Maginus OMS lets you plan at a business and product category level rather than in channel silos. It helps you ship your orders faster and more accurately; improving customer service and reducing returns.
"It's great to see the investment that has been made in Maginus OMS to keep this well-established product ahead of the game. The new suite of apps and web services will really help us to ensure we stay ahead of our competitors."
John BagshawMD, International Decorative Surfaces (IDS)
Maginus OMS | Software Data Sheet
Download our data sheet to get an overview our order management system that has been specifically built for mid-market wholesale and distribution companies.