Dynamics AX for Retail empowers store agents with a modern Point of Sale (POS) solution, supporting standard sales transactions and payment options, real-time inventory look-up, access to omnichannel customer history and back office capabilities.
Maginus POS extensions allow for multi-currency payments, combination purchases (service and SKU), pay and deliver to home, gift card and loyalty point functionality. The power of this new modern POS is that it becomes much more than a Point of Sale experience – it is a customer engagement dashboard!
Microsoft Dynamics AX for Retail allows you to easily manage a large retail estate from your head office, with pricing, products and promotions all controlled centrally.
Head office merchandisers have the flexibility to deliver different products to different types of store or to different geographies.
You are able to scale the solution quickly to expand into other retail channels, international sites, or add new stores and distribution hubs. Promotions can also be designed at Head Office and then ‘pushed out’ to the relevant channels.
Dynamics AX for Retail can be scaled up as your business grows: Add stores and distribution centres both locally and internationally. Easily operate across geographies and locations with flexible deployment options and built-in support for 38 countries and 40 languages. Capitalise on new opportunities with a web services technology framework that makes it simple and affordable to add, build, and expand profitable partner relationships.
Microsoft Dynamics Role Tailored user experience surfaces the information, tasks, and insights relevant to specific job functions. By putting the resources you need right at your fingertips you can help your people work better, faster, and smarter right from the start.
Take advantage of the flexible Microsoft Dynamics AX solution architecture that enables either end-to-end or workload-based implementations. Or you can replace your legacy systems one-by-one. Resulting in reduced implementation times and the ability to deploy one business scenario at a time.
All aspects of the Dynamics AX solution from POS to merchandising and back office functions are designed to work together. All business rules, products, pricing and promotions are controlled centrally and deployed to each and every customer touch point to ensure continuity across the entire retail organisation.
A single commerce run-time engine gives full visibility and management control across all your channels.
Cross-channel scenarios—"buy online/pick up in store"—enhance convenience for customers.
Retail channel integration with online marketplaces and stores creates new opportunities for sales, customer interaction, and feedback.
Consistent store/enterprise resource planning (ERP) data model and business rules facilitate gathering of accurate, timely data.
"Drag-and-drop" designer allows point-of-sale user interface customisation by role to enhance customer service and to help reduce training time for new employees
Identify trends and offer personalised service with access to real-time, actionable data.
Loyalty Card Schemes
Use shared document repositories to maintain a comprehensive history of the customer, from initial contact through subsequent interactions, and make it available throughout the organisation.
Implement promotions, discounts, coupons, and more via social sites. Enable recall or redemption through other channels.
Track relevant demographic detail from redeemed promotions via marketplaces and social networks for customer data mining and analytics
Accept, fulfill, and track standard and special orders with a 360-degree business view.
Replenish seamlessly across any channel, based on strategy or need.
Manage inventory transfers and intercompany flows with an end-to-end view.
Cross channel pricing control
Discounts by group/item/customer
Mix-and-match, buy-one-get-one-free plus many other promotional scenarios.
Reduce complexity across your retail operation with a single solution that standardises processes across multiple sites and functions.
Help connect with customers and suppliers and work fast and smart with access to role tailored tools and information.
React quickly to change and expand your business model by adding stores and distribution centres and taking advantage of omnichannel opportunities.
Minimize training requirements with a solution that works on a familiar Microsoft architecture. The easy to use, intuitive user interface makes it possible for people to start work right away.