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Supplier Selection Guide: Choosing an IT System for Multichannel Retail


Choosing a new multi-channel retail solution can be a daunting task. One thing’s for sure, you know it needs to be a multi-channel system. One that allows your customers to interact with you across every channel – in store, eCommerce, mCommerce, catalogue and kiosk. But do you adopt one system that can handle every channel, or best-of-breed systems for each? What process should you go through to make that decision? How do you choose a supplier? And how do you make sure the system you choose will still be able to support you in two, five or even ten years?

Download this guide for tips to reduce risk throughout your selection process.