Home electrical and appliances businesses face a range of challenges:

• Handling delivery and returns efficiently, particularly for large items such as fridges and washing machines, ensuring that multiple drop-offs and home addresses over long distances are catered for

• Managing orders across seasonal peaks and troughs

• Tracking warranties and offering the relevant support if a problem occurs within or outside the warranty period

• Stocking and managing a wide range of products, in a range of styles, colours, sizes and configurations

• Smoothly delivering to and handling communications with a range of distribution channels, including kitchen and interior design studios, electrical retailers, web retailers and department stores

• Handling imports and exports, potentially of large items

• Managing back to back orders with high levels of picking accuracy in the warehouse