Maginus OMS is a cloud based Order Management Solution that connects all your online channels, retail stores and inventory locations together in one place to give you a complete omni-channel retail solution. It is used and trusted by a wide range of leading retail and distribution companies including Co-op Electrical, Nisbets Catering Supplies and Smeg UK.
Maginus OMS provides the perfect platform to enable you to deliver excellence in customer service with capabilities such as next-day delivery, click-and-collect, simple returns and online access to key account information.
It collects orders from all your online channels in real time and combines them with orders entered directly by your call centre and sales reps, processes payments and credit checks automatically and makes them available for picking and shipping in your warehouse and because your data is all stored in one place, you have all the information you need to be able to analyse your sales data and plan more effective marketing campaigns and promotions.
As well as integrating all sales channels, Maginus OMS provides all the tools you need in order to fulfill your orders efficiently.
It includes warehouse management capabilities that make it possible to simultaneously manage inventory fulfilment processes for direct-to-consumer, wholesale and store replenishment.
To maximise the efficiency, it helps automate fulfillment by offering real-time shipping carrier integration, shipping label printing, and packing slips.
To ensure that you don't lose sales through stock-outs Maginus OMS suggests replenishment orders to your purchasing department to help them efficiently create purchase orders and transmit them to suppliers or transfer stock from distribution centres.
Maginus OMS is cloud based so it can be accessed from anywhere and it also comes with a suite of mobile apps that are available on a range of devices from smartphones and tablets through to ruggedised HHT. Our mobile applications cover a range of business transactions that you may want to access on the move, including - order entry and CRM, as well as inventory transaction processing.
By truly understanding your customers, which sales channels they use, which products they buy and their true lifetime value you can make your marketing campaigns and promotions better targeted and more effective.
All your order, stock and customer information, from all of your sales channels, is held in one place and available to see. Our call centre screen is designed for maximum efficiency, giving your agents the ability to locate relevant customer, product and stock data fast, so that they can cross-sell and upsell effectively.
Take control of your stock to ensure that you always give your customers accurate information, reduce stock outs and increase stock turn. Give everyone within your organisation access to stock status at a glance so they can make accurate promises to customers.
See your entire purchase history with suppliers and know precisely what you have in stock, what’s due in and when. Maginus OMS looks at stock availability, allocations and how fast you are selling to make replenishment suggestions to speed up procurement and avoid stock-outs.
Integrated accounting software gives you real-time revenue and profit analysis. Our clear, easy-to-access reports show you where you’re making money (and where you aren’t) by SKU, channel and customer.
Because all of your sales channels are integrated into one system, Maginus OMS lets you plan at a business and product category level rather than in channel silos. It helps you ship your orders faster and more accurately; improving customer service and reducing returns.