Maginus Multi Channel Commerce is designed for companies trading across multiple channels. It gives companies comprehensive control over multi-channel sales, CRM, Catalogue management, promotions, procurement, fulfilment, warehousing and customer service. This unparalleled solution allows companies to market, sell and deliver products and services to customers via retail outlets, the web, catalogue and mail order, telesales, trade counter and field sales.
Key Benefits:
- Drive Revenue: via more effective selling through multiple channels including retail stores, catalogues, kiosks, e-Commerce.
- Manage complex business models: Maginus Multi Channel Commerce is designed for both the wholesale distribution (B2B) and retail markets (B2C), allowing distributors to trade across multiple channels and countries while managing relationships with suppliers, controlling sophisticated warehousing and managing complex customer relationships, to drive up revenues and lower operational costs.
- Tighter control of your finances: Efficiently track and analyse key information, improve productivity, and drive more intelligent decisions.
- Manage your customers and suppliers: Bring your partners and suppliers closer by replacing paper-based processes with simple electronic exchanges of information to achieve more efficient back-office and a better experience for your customers.
- Improve customer satisfaction: web-enabled CRM capabilities let you automate day-to-day tasks to help your sales, marketing and customer service teams to work together to shorten sales cycles and increase revenue.
- Do business anywhere in the world: With web-enabled technology, Dynamics AX allows you to reduce expenses by offering employees, customers, and partners self-service tools that offer better service while minimising administration workloads.
- Manage inventory and warehousing: Automated sales fulfilment and invoicing, connected distribution systems and integrated inventory tracking give you the capability to turn orders around faster, minimise carrying costs and increase inventory accuracy.
Features:
- Sales, marketing and CRM: user-friendly tools for customer lifecycle management
- Market segmentation: The catalogue management tools provide the capability to design plan and measure the profitability of marketing campaigns, based on customer segmentation and targeting.
- Catalogue Management: Content and catalogue costing
- Contact Centre: 360o view, up-selling, cross-selling, fast order entry
- Campaign Management: profitability analysis, promotions, customer segmentation including RFM
- Supply chain and logistics: carrier integration and transport planning
- Financials: multi-company and multi-division financial management capabilities
- Business intelligence: analyse performance and spot trends with integrated reporting and Key performance indicators
- Customisation: easily extend your capabilities as business needs dictate through the Microsoft object orientated architecture
- Globalisation: with built-in languages, currencies, and legal requirements for more than 30 countries, Dynamics AX can scale to meet your growing company's needs and help you make the most of new business opportunities
- Integrates with well known products: Compatible with Microsoft SQL Server, BizTalk Server, Exchange, Office, and Windows – familiarity with this toolset keeps training costs down.
