Maginus introduces new multi-channel system for Traidcraft.
Traidcraft is the largest supplier of fair trade products in the UK, aiming to alleviate poverty through trade by sourcing its products from community-based businesses in the third world, paying a fair price to the producers and distributing the products in the UK.
Business needs
Choosing a new multi-channel system to allow the business to grow.
The solution
Sales, CRM, Supply Chain, Warehouse Management.
Key benefits
- Consistent customer service across all sales channels
- Improved customer support and satisfaction
- Financing services integrated with product sales
- Efficiency gains leading to increased profitability
Results
Maginus solutions have improved customer service and streamlined warehouse operation. Traidcraft have seen improved stock control and reduced costs.