Tobar Ltd is a complex multi channel business, selling inexpensive and simple presents in both B2B and B2C environments. Tobar trade via mail order, wholesale, over the web and through a number of expanding retail shops. The retail shops and B2C catalogue and web site trade under the name of “Hawkin’s Bazaar”.
Tobar
Tobar uses Maginus to manage significant growth
“We haven’t significantly increased the number of staff in our call centre, yet they’re now taking more orders, faster and more efficiently.”
Toby Templer, Managing Director
Business needs
To implement a system to handle the projected growth.
The solution
Sales, CRM, Supply Chain, Warehouse Management
Key benefits
- Integration of channels across both b2b & b2c sides of the business
- Efficiency gains leading to increased profitability
- Improved customer service particularly during seasonal peaks
Results
Since implementing Maginus solutions, Tobar has significantly increased turnover, number of sales orders and proft without having to signficantly increase the number of staff.
What next? Further information
View the site in full here www.tobar.co.uk/
Read the whole Tobar success story here
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