The Wine Society is a co-operative organisation specialising in supplying fine wines to a large and growing membership.
The Wine Society
The Wine Society use Maginus to improve customer service
“Since we implemented Maginus we have been able to shorten our average delivery promise by 50%.”
David Marsh, IT Manager
Business needs
To improve customer service across all channels.
The solution
Sales, CRM, Supply Chain, Warehouse Management
Key benefits
- Drinks specific functionality in the standard package
- Improved customer service in line with company ethos
- System reliability
Results
Since implementing Maginus solutions, The Wine Society has significantly improved the service it provides to it's customers - from reducing the delivery promise to offering members a choice in how they interact with the Society.
What next? Further information
View the site in full here www.thewinesociety.com
Read the whole The Wine Society success story here
To talk to us call +44 161 946 0000
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