PC World Business (PCWB) is the business-to-business arm of the well-known chain store, and the dedicated IT partner of one in three UK businesses.
PC World Business
Maginus gives PC World Business a competitive edge.
“Maginus gives us a real competitive advantage because it works the way that we want to work, and doesn't force us to change processes to match the technology.”
Shaun Brannigan, Strategic Projects Director, PC World Business
Business needs
To improve customer service across all channels.
The solution
Sales, CRM, Supply Chain, Warehouse Management, Help Desk, Workflow.
Key benefits
- Consistent customer service across all sales channels.
- Improved customer support and satisfaction.
- Financing services integrated with product sales.
- Efficiency gains leading to increased profitability.
Results
Since implementing Maginus solutions, PCWB has seen significant increases in sales, sales per head and operating profit.
What next? Further information
View the site in full here www.pcwb.com
Read the whole PC World Business success story here
To talk to us call +44 161 946 0000
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