International Decorative Surfaces (IDS) is the UK’s largest distributor of surfacing materials including laminates, worktops, flooring and decorative panel products.
IDS
IDS increase efficiencies with Maginus
“The flexibility of Maginus means we can react to the requirements of the business very quickly.”
John Sheffield, IT Support Manager
Business needs
IDS operate in a fast moving industry and required a new systm that could react to the changing requirements of the business quickly.
The solution
Sales, CRM, Supply Chain, Warehouse Management
Key benefits
- Consistent customer service across all sales channels
- Improved customer support and satisfaction
- Financing services integrated with product sales
- Efficiency gains leading to increased profitability
Results
Maginus gives sales staff visibility of stock across branches, orders coming in and customer history allowing IDS to provide a flexible and responsive service to customers. Maginus has increased efficiencies and reduced costs throughout the business.
What next? Further information
View the site in full here www.idsurfaces.co.uk/
Read the whole IDS success story here
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