Sports Coach UK is the national organisation solely dedicated to developing and improving sports coaching in the UK. Coachwise Ltd is the commercial arm of the organisation selling books, videos, coaching tools and sports-related software via mail order to sports coaches, enthusiasts and organisations.
Coachwise
Maginus introduces better mail order functionality for Coachwise.
“The out-of the box Maginus solution will allow us to grow profitably to meet our growth targets.”
Melanie Drake, Marketing Manager, Coachwise.
Business needs
Coachwise needed a comprehensive mail order system to handle multiple clients as they sell their own products via catalogues, a call centre in Leeds and the 1st4sport web site. They also manage mail order operations for organisations such as the FA and England Netball team.
The solution
Maginus ERP
Key benefits
- Improved the B2C part of the business.
- Increased efficiency and significantly reduced manual input in the order and despatch processes, therefore reducing the costs and increasing profitability.
- Increased customer service levels by reducing order turn-around times through more streamlined processes.
Results
Maginus' ERP solution has given Coachwise the ability to plug-in their customisations without affecting their upgrade path and can now respond to the changing business requirements for the future.
What next? Further information
View the site in full here www.1st4sport.com
Read the whole Coachwise success story here
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