The ECMOD Direct Commerce Awards were created to recognise and celebrate business excellence for organisations in Direct-to-Consumer retailing and Omnichannel businesses across a wide range of B2B and B2C categories. All entries were scrutinised by a panel of independent, industry experts, and the shortlist is the result of their combined scores. Now in its 19th year, these unique Awards seek to celebrate the achievements of businesses of all scales and at all stages of development.
We would like to give a huge congratulations to two of our customers, RSPB & Nisbets, who were winners in 2 categories at the ECMOD Direct Commerce Awards 2017:
Episerver, a global provider of a single platform to smartly manage digital content, commerce and marketing in the cloud, has once again been placed in Gartner’s “Magic Quadrant for Digital Commerce”.
Gartner recognised Episerver for its ability to execute and completeness of vision, “we believe being recognised once again by Gartner for digital commerce speaks to the strengths of our unified commerce and content platform for ambitious brands and agile enterprises,” said James Norwood, Executive Vice President, Strategy and CMO at Episerver. “As the only Challenger recognised in the Magic Quadrant, we believe our Microsoft .NET-based commerce platform with native web content management (WCM) capabilities is uniquely positioned to assist mid-sized to large B2B and B2C enterprises grow through experience-driven commerce.”
We are delighted to announce that Gartner has named Magento a “Leader” in the 2017 Magic Quadrant for Digital Commerce. Mark Lavelle, CEO of Magento Commerce, commented that, “Being a leader in the Gartner Magic Quadrant is an incredible validation of our vision and the undeniable power that an open commerce platform combined with a global and interconnected community can deliver to retailers and brands of all sizes. This recognition further underscores our platform’s unique ability to provide customers with the agility and scalability they need to grow and achieve sustainable differentiation in their businesses. We take great pride that our customers are delivering brand worthy experiences and growing their top line revenues, while managing the constant innovation inherent in digital business.”
Thank you to all of you who took the time to participate in our recent Customer Survey. Your feedback has been invaluable in helping us make improvements so that we can deliver the highest possible level of customer service.
Charity Donation - For every survey completed, we promised to donate £10 to charity. I'm pleased to say that we've donated a total of £300 to Save the Children.
Prize Draw - As part of the survey, we also carried out a prize draw for £550 of John Lewis vouchers. We're thrilled to announce that this year’s lucky winner was Joe Bromfield from International Decorative Surfaces. Congratulations!
It was fantastic to see Mike Wheeler, Chairman at Auto Styling Truckman, on BBC News at Ten last night.
The referendum divided opinion not only between the North and South, town and country, but sometimes from street to street. In the interview, Mike Wheeler, explains how his opinion on Brexit has changed over the past few months.
Auto Styling UK have been a long-standing Maginus customer, and are the UK's Leading Distributors of Quality 4x4, Car & Van Accessories. For more information visit their website.
We are delighted that The Co-operative Electrical have chosen Maginus to design and build their new website. The site is now live and looks terrific with improved customer experience core to the objectives of phase 1 of the project.
The Co-operative Electrical chose the Episerver platform because it combines Digital Content, Commerce and Marketing and will help them to manage their complex content, product portfolio while catering for peak period trading in the thousands of orders per day. The new site is tightly integrated to their Maginus OMS solution.
Maginus is pleased to announce that we have become a Magento Professional Solutions Partner and will add the Magento Enterprise eCommerce Platform to our Omnichannel portfolio going forward.
We believe that with the addition of Magento to our eCommerce offering that we will be satisfying a requirement within our customer base for a mid-market solution. We were drawn to Magento as it is the solution of choice for at least ten of our existing customers.
We are extremely impressed with the latest release of the Magento solution, the capabilities it offers in our target market and the addition of B2B functionality, which will complement our ERP solutions. Having previously worked on back-office integrations with the Magento platform, we are delighted to now offer the full end-to-end Magento suite.
We're delighted to invite you to 'Future Focus' our upcoming User Conference on Tuesday 16th May 2017, here in Manchester.
As a thank you for your business, we've arranged a Pre-Event Dinner on Monday the 15th May at the Hilton Hotel, Manchester Airport, (about a 10 min drive from our offices). We have negotiated a heavy discount on the rooms, £80 including breakfast. If you’d like us to book a room on your behalf please let us know here.
This year's user conference agenda has a fantastic line-up including:
Customer Presentations from RSPB, Nisbets and The Royal Mint.
Industry Insights from Peerius and the UK Warehousing Association.
Product Sessions on Microsoft, eCommerce and Maginus OMS.
We'd appreciate if you could fill in our Customer Satisfaction Survey and tell us about your experience working with Maginus so far.
The survey should only take 5 minutes to complete, and it will give us valuable insight into your personal views on the products and services we provide to your organisation.
Your participation will help us to make improvements so that we deliver the highest possible customer service.
*For every survey completed, we will pay £10 to the Save the Children charity. What's more, if you choose to provide your name / company you'll be entered into a draw to win the latest iPad Pro worth £550.
We would like to take this opportunity to say we truly appreciate you, love working with you and thank you for choosing Maginus.
Episerver, a global provider of a single platform to smartly manage digital content, commerce, and marketing in the cloud, was recently named a “Leader” in “The Forrester Wave™: Web Content Management Systems, Q1 2017,” report.
Forrester evaluated vendors in the web content management space on criteria including current offering, strategy and market presence, giving Episerver a score of 4 out of 5 for strategy.
“Episerver is solid across core web CMS extensibility and architecture, keeps pace with modern developer expectations, and is pushing ahead in practitioner features like testing and personalisation,” the report stated. Episerver has emerged as a well-rounded, mid-sized enterprise solution, especially for those looking to boost their global expansion.
We are delighted to announce the appointment of Melanie Tymm, who will take on the Lead Pre Sales role to drive Maginus OMS and AX sales at Maginus.
Mel has over 15 years’ experience working in the Omnichannel space and has worked extensively across the Retail, Distribution and Wholesale market. During her 10 year career at Sanderson, Mel managed the implementation team for 5 years, then moved on to create the Pre Sales function. Prior to this, Mel worked at K3, PSE, and Marks and Spencer.
Mel lives just outside Bristol, has two young boys and spends her free time body surfing in the chilly waters of Devon. She is also a graduate in Business and Finance Administration from Plymouth University Business School.
Maginus are pleased to announce that Alistair Walls has joined the Professional Services team as a Solution Architect. With over 10 years’ in the industry, Alistair has gained experience in Materials Planning and Procurement, Production Management, and Logistics Planning. He also has extensive experience working with Blue Chip companies implementing Sales and Operations Planning solutions. His skills include defining and implementing end-to-end business processes, managing complex customer requirements to standard solutions, and configuring the solution to the agreed design.
Alistair lives in Sheffield, is sporty with a Rugby background that includes: Coaching Sheffield Ladies RUFC, 1st XV for Sheffield Rugby Club and Volunteering as a Coordinator at SRUFC. He also has a BA in Business Studies from Sheffield University.
The first UKWA Technology Advisory Board will be hosted by at One Great George Street, London on Weds 8th February 2017.
Led by Associate Member Maginus, the newly established Advisory Board will be looking at the importance of cloud technology to the logistics industry going forward, in particular how 3PLs can harness the technology to manage rapidly emerging B2B e-commerce demands.
Joining Maginus to contribute to the debate will be specially selected UKWA members who lead the technology field as well as exclusively invited contributors from the retailing and manufacturing sectors.
Amanda Mulquiney, Digital Marketing Manager at Maginus has been named as a finalist in the Digital Star category at the seventh annual FDM Everywoman in Technology Awards.
Amanda was shortlisted in recognition of her leading role of the digital transformation in Maginus’ marketing department. Amanda was one of 33 finalists across various categories handpicked from hundreds of entries by a panel of some of the UK’s most senior technology leaders. The finalists were singled out for their career achievements to date and potential for growth. The winner being announced at a ceremony on 9 February at the London Hilton on Park Lane.
It’s hard to believe that 2016 has come to a close. A New Year means new, even bigger goals and we’re looking forward to helping you get 2017 off to a flying start. Until then, we would like to wish you and yours a very Merry Christmas and a Happy New Year!
We would also like to take this opportunity to wish all our customers the best in the coming year. We truly appreciate you, love working with you and thank you for choosing Maginus.
*In place of sending out physical Christmas cards this year, we have made a donation of £500 on behalf of our customers to Unicef - For Every Child in Danger.
Maginus customer, Dixons Carphone has reported a 19% surge in half-year profits to £144 million while group like-for-like revenue rose by 4% with growth across all divisions.
Seb James, Dixons Carphone Chief Executive, commented: “Overall, it has been a strong start to the year. The teams across the business have achieved this through the successful execution of a wide array of initiatives. The company said it had not seen any effect on consumer demand following the Brexit vote but is planning for the possibility of more "uncertain" times ahead.
InternetRetailing Research tracked the IRUK Top100 websites during the peak trading period of Black Friday weekend. In collaboration with the NCC group, they tested the Speed Index on both mobile and desktop devices on an hourly basis throughout Black Friday compared with a benchmark on a ‘more normal’ weekend for eCommerce.
We’re delighted to see that our customer French Connection was listed as the 3rd and 4th best desktop website experience between 6am to midday and midnight – 6am respectively. They were also listed as the 4th best mobile device between 4pm and 8pm.
We’re excited to announce that Maginus will be hosting the B2B and B2C eCommerce Sector Table at Episerver’s User Conference, Ascend Europe 2016 on the 15th November 2016.
Ascend Europe 2016 will mark the first large-scale event gathering of Episerver customers and partners from all over the UK, Ireland and Continental Europe. On November 15th, the one-day conference will blend inspiring keynote presentations, along with case studies and sessions from marketing and commerce innovators.
The team at Essential Retail recently took a ‘behind the scenes’ tour of, Maginus Customer, Dixons Carphone’s warehouse to learn how the retailer is preparing for peak trading.
Ten per cent of Dixons Carphone turnover (from its B2B PC World Business division) is managed using Maginus OMS. The company experiences peak trading twice a year, firstly at the end of the tax year around February/March, and secondly around Christmas, with the latter gaining more traction due Black Friday. At Christmas the B2B business deals with companies who want to buy gifts for their staff, which has to be organised further in advance than B2C Christmas purchases.
Account Manager Dave King joined Maginus in 1996, at a time when there wasn’t widespread adoption of email and only 10% of the population had access to the internet.
Working in an industry that's constantly evolving, and the average length of employment is 2 years, it’s a massive achievement to keep up with the pace of technological change.
We would like to give a huge congratulations to Dave King for his continued loyalty, hard work and dedication.
We’re pleased to announce that the Homebase & Habitat Recovery Team (Home Retail Group) have been shortlisted for the “Support Team of the Year” award at the NWCC (Call North West Contact Centre) Awards 2016.
This category applies to all ‘Support Teams’ within the contact centre. Candidates were asked to highlight a particular project or initiative, describe how this was implemented and the positive impact this has had on performance. Key criteria included evidence of the team’s biggest achievements in the past 6-12 months, innovation and leadership. The winners will be announced on 20th October!
Maginus have recently joined the UK Warehousing Association (UKWA) and have been invited to develop and lead a Technology Advisory Board to help establish a best-practice guide for the industry.
Mark Thornton, Marketing Director at Maginus commented: “We’re delighted that the UKWA has asked us to head the new Technology Advisory board. We are looking forward to working closely with UKWA, and other members, to shape a truly world-class technology strategy.”
Following a 14% increase in revenue on a turnover of £9.3 million and £5 billion in transactions being completed using Maginus systems - we are now looking to step-up our recruitment and double the size of the business in 3 years.
Key to Maginus’ growth plans will be recruitment, with the business looking to increase the team, with new staff in its IT support, project management, customer service and product development teams to service the extended customer base and take on new contracts. This will follow on from the addition of 20 new recruits during 2015/16.
Join IMRG and Maginus at eDelivery Conference 2016 where we'll be holding a roundtable to discuss the findings from IMRG's latest report, Omnichannel Wholesale in 2016: The Magic in the Mix.
Roundtable: 11 October (12:10 - 12:40), Novotel West, London
How should a wholesaler approach becoming an omnichannel business? What key decisions do wholesalers need to make when launching new sales channels? How can they ensure that they continue to meet expectations of existing customers and attract new ones across multiple platforms? Want to know more? Register your place today.
Learn from the best in omnichannel B2B - Plumb Centre, B&Q Tradepoint, RS Components and Metro Group have added their insight to IMRG's Digital Transformation in a Wholesale World Report. Come along to eCommerce Expo 2016 to find out how you can execute change in a digital future.
The presentation will take place in the eCommerce & Marketing Platforms Theatre at 4pm on 28th September.
Make sure you register now and take advantage of the Priority Access passes which guarantee a spot in the IMRG trail sessions across eCommerce Expo, TFM and Customer Contact Expo.
Episerver, one the world’s fastest growing providers of web content management, community and eCommerce platforms in the cloud, announced their acquisition of Peerius, a leading provider of smart personalisation technology. Meaning that marketers and merchandisers are supported by real-time predictive and adaptive analytics that apply machine learning to Big Data. The result not only anticipates behaviour and customer intent, but also adds context to content-and-commerce with smart, personalised interactions.
Maginus is proud to be sponsoring the ‘B2B Website of the Year’ category at this year’s Northern Ecommerce Awards (NECAs), set to take place at The Point, Emirates Old Trafford on the 21st September 2016. The NECAs will feature 23 categories recognising exceptional websites, platforms, suppliers, in house teams and agencies in the sector and will be the North’s biggest celebration of eCommerce success and talent. The shortlist will be announced on 14th July.
Join IMRG and Maginus at the launch of our new report, "Omnichannel Wholesale in 2016: The Magic in the Mix" on the 22nd September at The Blue Boar, Tothill Street, London.
The report focuses on the changing role of Digital in B2B, the learnings that can be taken from B2C, and the burgeoning potential threat from well-established pure-play, online businesses.
Maginus has successfully implemented a new ERP system, built on Microsoft Dynamics AX, across DC Thomson’s Group Finance Function.
The deployment went live at the end of 2015, enabling DC Thomson’s finance teams to handle procurement, cashflow and reconciliation within the same standardised solution.
Since the go-live, the implementation has already delivered a return-on-investment, achieving cost savings, and greater speed and accuracy of accounts production.
Date: 14th September 2016
Venue: Maginus office, Floats Road, M23 9PL
We're delighted to announce that our upcoming User Conference is set to take place on Wednesday 14th September, here in Manchester. As a thank you for your business, we've arranged a Complimentary Dinner on Tuesday the 13th September at the Hilton Hotel, Manchester Airport. We do hope you’ll come along to see our line-up which combines thought-provoking speakers, industry analysis and an overview of our future product direction. Click here to view the full agenda.
RSVP: 14th August 2016
*Maginus Customers Only
This week Maginus customer, Dixons Carphone Warehouse, unveiled a 17% rise in annual pre-tax profits to £447m and dismissed concerns over Britain’s decision to leave the EU. Seb James, the Chief Executive of the electrical and mobile phone company, said it would continue to find opportunities to grow despite the outcome of the referendum last week. Like-for-like revenue also rose by 5% over the year as the Currys and PC World owner acquired a greater share of the mobile phone market [turnover was £9.7bn]. Reinforcing the notion that bricks and mortar still plays an important part in their customers’ buying journey, future plans include the roll-out of 500 outlets in the US.
In June, International Decorative Surfaces successfully introduced the Maginus Mobile Warehousing solution within their Stoke warehouse. Building on the existing Maginus Warehouse Management system, the new Mobile applications, which can be run on any hand-held Android device, will deliver improved accuracy of stock data in real time, as well as reduce administrative effort. This is the first step in a planned roll-out of this new technology across the IDS group covering 13 warehouses throughout the UK.
The luxury British retailer and Maginus Customer, Fortnum & Mason, has extended their contract with iForce for the use of their Gateway cross-channel order fulfilment service, including the delivery of products to Fortnum & Mason’s iconic store in Piccadilly, central London, along with outlets at St Pancras station, Heathrow and Dubai.
Their service also includes online order fulfilment and saw a strong performance from Fortnum & Mason with like-for-like sales increasing by 15% year-on-year during the five weeks to 3 January. Online sales were up 38% and hamper sales increased by 26% on the previous year.
We are delighted to announce that Gerry Booth has joined Maginus as Professional Services Director. Gerry has over 25 years’ experience in IT service delivery that includes senior roles with companies such as JDA, Torex, and GlaxoSmithKline. Gerry brings a wealth of experience delivering omnichannel projects that support global Business Change Management (BCM), business strategy and process transformation.
Gerry will take responsibility for the Professional Services team including – AX development and consulting, Maginus OMS consulting and project management.
Maginus customer and leading Italian design and lifestyle brand, Smeg, have finalised a deal to open an international flagship store at The Crown Estate and Oxford Properties’ £450m St James’s Market redevelopment in the heart of London. The new development will be the core West End of London’s newest retail, dining and business destination.
Smeg’s UK flagship store is set to open in summer 2016 and will be an entirely new retail concept for the brand, showcasing the latest in lifestyle innovation.
Come to the IMRG Knowledge Lounge (Stand B61) at IRX 2016 where we’ll be on hand to answer your eCommerce questions, share insights on the UK market, logistics performance and cross-border expansion.
Gavin Masters, Head of eCommerce Consulting at Maginus will also be presenting, “Is your business too complex to go online?” in the Marketplaces Theatre. We hope you’ll come along and see our seminar on 27th April 2016 at 12:30 and 28th April 2016 at 10:30.
Consultant Dave Beech and Technical Support Specialist Mike Beesley joined Maginus in 1996, at a time when there wasn’t widespread adoption of email and only 10% of the population had access to the internet. Working in an industry that's constantly evolving, and the average length of employment is 2 years, it’s a massive achievement to keep up with the pace of technological change. We would like to give a huge congratulations to both Dave and Mike, and thank them for their continued loyalty and dedication.
Demon Tweeks are the world leader in the supply of performance Motorsports equipment. They have over 500,000 products, 600,000 customers and produce 1.5 million catalogues each year. Earlier this month, they went live with the MetaPack Carrier integration into Maginus OMS. They have started with a P2P carrier to handle international deliveries. As the company moves forward, they plan to add additional carriers for standard deliveries. We would like to give a massive thank you to Richard Thomas and Dave Beech for their efforts in getting this live.
Will O'Brien, Sales Director at Maginus, will be presenting, "Selecting technology that fits your requirement" at this year’s DCA Operations & Fulfilment Forum. This will be the third consecutive year DCA's Spring event has been held at The Queen's Club, London, on the 21st April 2016. Other confirmed speakers include: Andy Cable, Martin Harvey, Carl Bowman, David Cole, Mark Wilby, Simon Beeching, Pierre D'Arbost, Grant Stevens & Paul Hill.
Maginus customer Trilanco, a leading agricultural, equestrian and animal health wholesaler, is set to move to a newly built facility after recent growth demanded the company moved to larger premises. Trilanco has seen an annual increase in turnover of more than 40 per cent for the past two years, reaching around £44 million annually. The new facility will enable Trilanco’s continued expansion and offers the capacity for the addition of up to 30 new team members in the future.
Trading B2B is complex! Special pricing, large number of SKU’s, complex products etc. In our presentation we explained how we’ve helped our B2B customers handle these complexities online. If you missed the presentation download our 4-page article to find out how you can overcome the challenge of digital transformation, and migrate your B2B business online, one-step-at-a-time.
As the UK’s No.1 Premium EPiServer eCommerce partner, we are delighted to announce that EPiServer™ have been positioned by Gartner in the Magic Quadrant for Digital Commerce. This milestone reinforces their market presence, company viability and product capabilities. The evaluation is based on the “Ability to Execute” & “Completeness of Vision”.
According to a recent announcement from the UKWA, if you sell any alcohol to another business you may need to apply to register for the Alcohol Wholesaler Registration Scheme (AWRS). This scheme was introduced by HM Revenue and Customs (HMRC) to tackle alcohol fraud. The application deadline for existing businesses closes on 31st March 2016.
UKWA (United Kingdom Warehousing Association) is Britain's leading trade organisation for the logistics sector, with over 650 members. The UKWA aim to support the business development of their members - including warehousing and logistics providers as well as manufacturers, retailers, wholesalers and suppliers to the logistics industry.
We’re delighted to announce that we won the award for ‘Best SME’ at this year’s Royal Mint Supplier Awards. Celebrating the excellence within their supplier base, The Royal Mint Awards is a prestigious ceremony that celebrates the role individuals and businesses have made in contributing to the success of The Royal Mint.
As the UK’s No.1 Premium EPiServer eCommerce partner, we are pleased to announce that EPiServer™, a leading provider of digital marketing and digital commerce platforms has been positioned by Gartner®, Inc. in the Leaders quadrant of the July 2015 “Magic Quadrant for Web Content Management.” The evaluation is based on the “Ability to Execute” & “Completeness of Vision”.
The luxury retailer and quintessentially British brand, Fortnum & Mason enjoyed a record-breaking Christmas, with the best day’s trading in its 307 year history as thousands of last-minute shoppers splashed out on their luxury goods.
We are thrilled to announce that we have appointed Paul Spinks as Non-Executive Director. Paul has over 20 years’ experience in the retail market, currently as Managing Director of Lulu Guinness Ltd having previously been Managing Director of Cath Kidston. Prior to those roles Paul was Associate Director at global retail consultancy, Javelin Group. As Non-Executive Director, Paul will offer advice and help guide Maginus’ development strategy in relation to the solutions it offers within the retail market.
Maginus is thrilled to announce that Martin Pickering, CTO at Maginus is the first person to become a Certified EPiServer Commerce Developer in the UK. What's more, we are 1 of only 11 companies to gain this certification worldwide. The exam is based on the latest version of EPiServer and focuses on developing core functionality in EPiServer Commerce solutions. The exam covered every necessary field of expertise from product knowledge, to implementation best practice and performance.
Fashion retailer French Connection has seen an improvement in the performance of its Microsoft Commerce Server website during peak periods, following the introduction of Maginus Cloud Services. The Maginus hosting solution is helping the retailer to deal with peak traffic to the site and gives them scalability in the future.